Shipping info

Shipping service name
Customer orders are delivered by the USPS, UPS, FedEx, and DHL service.

Which countries can we deliver to with this service?
We deliver only in the United States.

Where can customers receive their orders with this service?

Customers can receive their orders with this service at the customer’s address. 

Delivery time
Order cutoff time: 2 PM EST (GMT-05:00) Eastern Standard Time (Georgia).
Order handling time: 1—2 days (Mon — Fri)
Express Transit time: 1—2 days (Mon—Fri)
Standard Transit time: 3—4 days (Mon—Fri)

Express shipping cost $10.99
Standard shipping cost $6.90

Free standard shipping for orders over 39.99$.

Orders are processed and fulfilled daily with the exception of weekends and public holidays. Orders are usually shipped within 48 hours. Once your order has been shipped, you'll receive an email reflecting that your order has been shipped, along with tracking number(s). Orders may not ship within 48 hours due to stock issues, lack of order information, billing delays, order verification process, custom products.

Should your order take longer than 10 working days to arrive please contact us info@brison.store and we will resolve the issue for you. 

Tracking number
All post-purchase email includes order tracking number.
Use it to track the delivery status.

Damages
Please inspect your order upon reception and contact us immediately if the item is defective, damaged or if you receive the wrong item, so that we can evaluate the issue and make it right. Please keep all packaging materials and damaged goods in case of a claim.

Can a customer cancel his order?
After checkout, if you make a mistake or change your mind, you have 30 minutes to cancel the order. For additional assistance with order contact to info@brison.store. Our support team processes incoming requests during our business day, which are Mon-Fri 10AM-6PM EST.

Company information:

Trading name: BRISON
Business address: 5528 Silver Springs Dr, Sugar Hill, Georgia, 30518
Email: info@brison.store