Shipping info
ORDER FULFILLMENT
Orders are processed and fulfilled daily with the exception of weekends and public holidays. Orders are usually shipped within 48 hours. Once your order has been shipped, you'll receive an email reflecting that your order has been shipped, along with tracking number(s).
Orders may not ship within 48 hours due to stock issues, lack of order information, billing delays, order verification process, custom products.
STANDARD DELIVERY
Free shipping for orders over 30$
🇺🇸United States: 2-5 Days (USPS, UPS, FedEx)
🌍 Rest of World: 7-15 Days (DHL, USPS, UPS, FedEx)
Should your order take longer than 10 working days to arrive please contact us info@brison.store and we will resolve the issue for you.
Additional Information
Find out more about delivery to a specific country by contacting us via live chat or by email: info@brison.store
Please note that orders might get delayed for the following reasons:
Billing and shipping addresses are not the same.
High season
Order is pending a credit approval and verification.
A product is currently out of stock.
An order which requires customization.
An order is shipped to remote country.
Order security verification
Get your questions answered or CONTACT US
WHAT TYPES OF FOOT CONDITIONS DO YOUR INSOLES ADDRESS?
Our insoles are crafted to address a range of foot conditions, including plantar fasciitis, flat feet, metatarsalgia, and more. Explore our product range for personalized solutions.
HOW DO I KNOW WHICH INSOLE SIZE IS RIGHT FOR ME?
To find the perfect fit, refer to our sizing guide on the product page. If you have specific concerns, our customer support team is ready to assist you.
CAN I USE YOUR ARCH SUPPORTS WITH MY REGULAR SHOES?
Absolutely! Our arch supports are designed to seamlessly fit into most types of footwear, providing support without compromising your style.
ARE YOUR PRODUCTS SUITABLE FOR ALL-DAY WEAR?
Yes, our products are crafted with your comfort in mind. Whether you're at work, exercising, or enjoying leisure time, our foot solutions are designed for extended wear.
DO YOUR INSOLES HELP WITH FOOT ODOR?
Yes, many of our insoles feature moisture-wicking properties, helping to keep your feet dry and combatting the development of unpleasant odors.
CAN I TRIM THE INSOLES TO FIT MY SHOES?
Most of our insoles are trim-to-fit, allowing you to customize the size for a perfect fit in your favorite shoes.
WHAT MATERIALS ARE USED IN YOUR PRODUCTS?
Our products are crafted with high-quality, durable materials such as medical-grade gels, breathable fabrics, and supportive inserts. Check individual product pages for detailed information.
HOW OFTEN SHOULD I REPLACE MY INSOLES?
The lifespan of insoles varies based on usage and individual factors. As a general guideline, we recommend replacing them every 6-12 months for optimal support.
DO YOU OFFER A MONEY-BACK GUARANTEE?
Yes, we stand by the effectiveness of our products. If you're not satisfied, we offer a money-back guarantee within a specified timeframe. Check our return policy for details.
CAN I WEAR YOUR PRODUCTS WITH MEDICAL CONDITIONS?
While our products are designed to provide comfort and support, we recommend consulting with a healthcare professional if you have specific medical concerns before using our foot solutions.
WE ARE HERE
ANY QUESTIONS OR CONCERNS?
We are available all the time
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